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Data protection information

We attach great importance to the protection and security of your data as defined in the German Data Protection Act and other data protection regulations.

A-ROSA collects and processes your personal data so that we can offer you professional services. This includes recording data such as surname, first name, address, telephone number and, if necessary, email address and credit card number. In addition, for passages that cross borders, the international registration requirements require us to ask for your data, which we do separately as “Details for the waybill”. As the data may also refer to your fellow travellers, we ask you to make sure that these data are collected with the consent of your fellow travellers. You have the option on the “Details for the waybill” form to grant us your consent to use your data to create a personal user profile, based on which we will send you individually optimised product information. If you no longer wish to receive this information you consented for us to send you, please notify us in writing at the following address: A-ROSA Flussschiff GmbH, Datenschutzbeauftragter (Data protection representative), Loggerweg 5, 18055 Rostock, or by email to service@a-rosa.de. Your data shall not be forwarded to third parties, unless this is necessary or legally prescribed for the purposes of processing your order. To protect your data against unauthorised access, we have implemented extensive technical and operational security precautions that are regularly checked and updated.

Data protection declaration for the use of Google Analytics
This website uses Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics uses “cookies” (text files) that are stored on your computer and enable an analysis of the use of the website. The information generated by the cookie about the use of this website is generally transmitted to a Google server in the USA, where it is then stored. In the event of IP anonymisation on this website, Google will first shorten your IP address within member states of the European Union and in other states that are signatories of the Agreement on the European Economic Area.
Only in exceptional cases is the full IP address transmitted to a Google server in the USA and then shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to provide further services connected to the website use and the Internet use. The IP address transmitted by your browser as part of Google Analytics shall not be combined with other Google data.
The installation of the cookies can be prevented by a particular setting in the browser software. We wish to point out, however, that this may result in the user being unable to make full use of all functions of this website. Furthermore, you can prevent the data generated by the cookie and related to your use of the website (incl. your IP address) being transmitted to Google, as well as Google processing these data by downloading and installing the available browser plugin under the following link: tools.google.com/dlpage/gaoptout